Made-to-Measure Clothing Delivered Across Europe

EU import VAT and the new duty on low-value parcels

Your outfit is shipped from Pakistan, which is outside the EU, so EU import rules apply when it arrives in an EU country such as Ireland, France or Germany. The European Commission’s guidance on low-value consignments explains that since 1 July 2021 all goods imported into the EU are subject to VAT, and that it is paid either through the seller’s registration in the EU’s IOSS scheme or when the parcel is imported.

From 1 July 2026, the EU also applies a temporary customs duty of €3 for each category of goods on low-value consignments (up to €150) from outside the EU, until 1 July 2028, and the previous €150 duty exemption has been abolished. The Commission’s announcement and the Council’s decision set out the change.

These are the rules for parcels from outside the EU, and with us they are already covered: your written quote includes delivery and any import VAT, the flat EU duty and courier handling fees, so there is nothing extra to pay when your parcel arrives. If a courier ever asks you for payment on delivery, contact us before paying anything. We do not quote other rates or thresholds, and we cannot give tax advice. Our guide to ordering from Europe covers customs and delivery in more detail.

Outside the EU: Norway, Switzerland and the UK

Norway is not in the EU, so the EU rules above do not apply there. Norway’s customs service, Tolletaten, says that import VAT applies to goods from abroad, that clothing is one of the few goods subject to customs duty, and that carriers normally charge a customs-handling fee. With us, all of these are included in your quote, and the Norway page covers ordering from there.

Switzerland is also outside the EU and has its own customs rules, which we do not set out here. We deliver there like everywhere else, and your quote includes delivery and any Swiss import charges; the Switzerland page covers ordering from there.

The UK has its own import rules too, explained on the UK page. Wherever you live, inside the EU or outside it, your written quote includes delivery and any import duties, taxes and customs or courier fees at your destination, so there is nothing extra to pay when your parcel arrives.

Sending fabric from Europe to Pakistan

Stitching Only involves two separate shipping stages. First, your fabric travels from your country to us in Pakistan; later, your finished outfit is shipped from Pakistan to your address. Each stage is its own international shipment.

Please do not post anything until we have agreed the details. Send daylight photos of each piece with your quote request, and we confirm that the fabric is suitable, that there is enough of it for your design, and how to send it. Our guides to photographing fabric for a quote and how much fabric a three-piece suit needs help with that first step.

Once the fabric, quantity and arrangements are confirmed, use a tracked international service and describe the contents accurately on the customs declaration; how to post your fabric for stitching walks through the paperwork. If you would rather skip the first stage entirely, choose Fabric + Stitching and only the finished outfit travels.

If your country does not have its own page

Several European countries have their own page with local detail on sending fabric, import charges and sizes, such as the Netherlands, Spain, Denmark, Austria, Portugal and Poland. If yours is not one of them, choose “Another European country” on the quote form and tell us where you live. We deliver worldwide, and your quote confirms the delivery arrangements for your country before you order.

The first enquiry needs only your name, email, country, city, the garment, quantity, service option, design images and notes; your full delivery address is only needed once the order goes ahead. If we can deliver to you, ordering works exactly as described above, with your measurements agreed in writing and production time and shipping costs set out in your quote.

Abayas, kaftans and dresses for European orders

We make abayas to measure for customers across Europe, from Paris, Lyon and Marseille to Berlin, Amsterdam, Rotterdam, Stockholm, Vienna and Madrid. Choose one of our abaya designs or send a photo of your own: kimono, butterfly, cape or pleated, open or closed at the front, in nida, crepe or chiffon and any colour, with bridal abayas made as well. Each one is cut to measurements you send in centimetres or inches, and the quote includes delivery and any import charges.

Kaftans and jalabiyas are made the same way, from your photo, a description or one of our designs, with embroidery by hand or machine, or in zari, beads or sequins. So are dresses: maxi and evening dresses, modest dresses with long sleeves and a lining, and our tiered chiffon maxi dress in seven colours. Each country page has notes for its own cities.